Manufacturing Skill Standards Council (MSSC) Safety Assessment Practice Test

What should a good manager try to develop between two workers?

1. A desire to work together

2. SPC charts

3. A conflict

4. A compromise

The correct answer is: A compromise

A good manager should strive to develop a compromise between two workers because compromise fosters collaboration and problem-solving. When disputes or differences in opinion arise, encouraging a compromise allows both parties to present their viewpoints and contributes to a mutually acceptable solution. This process not only resolves the immediate issue but also promotes teamwork and respect among employees, creating a more harmonious work environment. Compromise can ultimately lead to better communication and stronger relationships among team members, which enhances productivity and morale in the workplace. Fostering a desire to work together can be a desirable outcome of developing a compromise, but it is not the primary focus of the manager's role in resolving conflicts. Similarly, while SPC charts (Statistical Process Control) may be useful tools in quality management, they do not directly address interpersonal dynamics between workers. Encouraging conflict is counterproductive and detrimental to team cohesion; therefore, managing that conflict constructively through compromise is a more effective and essential approach for a successful manager.